Fire DTS
Police
Detail orders, vendor billing, overtime boards, OIC tools, beats, court time, and fair, equitable assignment distribution through hours- or rotation-based lists.
Duty Tracking System (Police DTS)™
Scheduling and logistics built for public safety.
Providing Efficiency, Accountability, and Transparency in Public Safety Scheduling Since 2011
Duty Tracking System brings detail work, overtime, on-duty attendance, leave, bidding, vendors, signed slips, and payroll-ready exports into one platform—aligned with collective bargaining, FLSA, and the way your agency actually works.
300+ agencies trust DTS
Workforce DTS
Municipal workforce
Purpose-Built for Police, Fire & Workforce. Proven in the Real World.
300+ agencies trust DTS. The same engine powers three families—with branding and defaults that fit each environment. Law enforcement is our primary customer base.
Fire & EMS
Callback, overtime types, staffing views, and attendance that match firehouse operations—without generic calendar software.
Workforce
Civilian and municipal departments use the same lists, leave, payroll exports, and audit trail with workforce branding.
The product in operation
Supervisor dashboards, member tools on the phone, signed slips, and vendor billing—screens from the live Duty Tracking System.
Core capabilities
Assignments are always one of three types—DETAIL, OVERTIME, or ATTENDANCE—so calendars, lists, and payroll stay consistent.
Detail pipeline
- Public detail order form and vendor queue
- Post, bid, award, or assign directly
- Digital signature slips tied to pay
- Vendor invoices, aging, and payments
Overtime your way
- Callback, court, training, and custom types
- Bid windows, tiers, and emergency alerts
- Request queue and award reports
- Returns, splits, and replacement OT
Scheduling & attendance
- Month, day, timeline, grid, and console
- Leave banks, swaps, and approvals
- Groups, beats, labels, and patterns
- Staffing view and availability
Lists & fairness
- Fair and equitable assignment distribution
- Hours-based or rotation-based lists
- Tiers and ranks applied to your agency’s rules
- Detail and overtime charging lists with snapshots
Supervisor operations
- Command-center dashboard and alerts
- OIC Inbox, takeover, and CommandLink
- Unfilled queue, Batch Bid, Merge Tool
- Mutual Aid Hub and Regional Hub
Payroll through audit
- Detail, overtime, attendance, and FLSA
- Paycodes, pay events, and triggers
- Excel and Munis-style exports
- 50+ Tools & Reports with a full audit trail
- Fatigue Report: hours worked in a rolling window
Tools & Reports
Fatigue Report
The Anti-Triple (Fatigue) Report totals hours worked across detail, overtime, and attendance in a rolling window—typically more than 16 hours in any 24 hours. Supervisors can see who is overworked in a chosen time frame and keep a record, helping reduce fatigue liability.
Tools & Reports
Advanced reporting at your fingertips
A comprehensive list of the most advanced reporting tools in DTS—payroll, leave, overtime, awards, and personnel—ready when supervisors need the numbers, without leaving the system.
Assignments
- Award Logic and Award Simulation
- Advanced search and batch edit
- Schedule export (PDF or Excel)
- Returns and swap history
Attendance
- Activity, group, and label
- Paycode and pay event
- Comp earned and swaps
- Batch update
Detail
- Signature slips report
- Detail assignments and inspections
- Detail swap tool
Leave
- Balances, banks, and auto deposits
- Hours used and request history
- Sick leave analysis
Overtime & payroll
- Overtime assignments, cost analysis, hours analysis, and metrics
- Detail, overtime, attendance, and FLSA payroll
- Processed payroll and combined export
Personnel
- Hours log and guided hours audit
- Staffing view and availability
- Bid by proxy and employee income
The Internal Engine
Automated award intelligence
Supervisors should not have to call down a list. DTS’s Internal Engine is a proprietary award algorithm that runs in the background, checks eligibility, and awards the assignment to the next person who should get it—then notifies them.
Every 60 seconds the Engine executes a heartbeat. It applies your department’s lists, union CBA, tiers, and ranks so detail, overtime, and attendance awards stay fair, consistent, and documented.
- Hours-based or rotation-based lists—your system base, not a generic calendar sort.
- Eligibility first: who can take the work, then hours or list position, then tier and rank as configured.
- When a winner is selected, remaining bids on that assignment close. The trail is in the system.
- Pre-configured per agency so awarding matches how your department actually works.
Who is eligible
The Engine only considers people who can take the assignment—qualifications, leave, and your posting rules.
Hours or rotation
Fair distribution from the list that owns the work: hours-based charging or rotation position, not a random pick.
Your CBA and ranks
Tiers and ranks apply the way the department configured them, so the next award matches policy—not a spreadsheet.
Award and notify
The winner is awarded automatically. Others are closed out, and the system records who received the work and why.
Detail billing
Invoices agencies can send with confidence
Rate profiles, admin fees, vehicle charges, payments, and aging—vendor billing is part of the same pipeline as the work itself.
- New invoices, unpaid statements, and aging reports
- Service fees, admin fees, and vehicle cost in one billed total
- Vendor self-service portal and order queue
- Year-to-date billed totals supervisors can stand behind
Billing reports
New Invoice
Build invoices from completed, unbilled assignments—rate profiles, fees, and vehicle charges included.
Unpaid Invoices
Post payments, apply account credit, or record a loss against open vendor invoices.
Unpaid Balance Statement
See what each vendor still owes, then print or email a statement they can act on.
Aging Report
How long invoices have been open, so collections stay current instead of a guess.
Total Billed
Year-to-date billed totals by vendor—the same numbers supervisors stand behind.
Invoice Payments
A read-only history of payments, credits, and adjustments across vendors.
Credit History
Who posted a deposit, when it was applied, and what remains on the vendor account.
Unbilled Assignments
Finished work that is not on an invoice yet, so nothing sits unbilled by accident.
Signature slips
Attach to invoices
Signed detail slips can be attached to invoices automatically—merged into one PDF or sent as separate slip files with the invoice.
Detail and overtime
Employees sign actual hours on detail and overtime slips (5-minute steps). Detail payroll processes only signed slips. Unsigned slips can block bidding until they are complete. Supervisors can sign by proxy when needed.
Comp time from overtime
Overtime slips can automatically deposit comp time into a leave bank—1x, 1.15x, 1.25x, or 1.5x, with optional round-up—exactly as the department configured it.
Also included
- Qualifications & training required for assignments
- Fleet management and vehicle inspections
- Policies with e-signatures and acknowledgments
- Email, SMS, voice, and mobile push notifications
- Optional CAD/RMS API and DTS Partner AI help
- In-app User, Supervisor, Settings, and Reports guides
Why agencies choose DTS
Not a generic calendar. A complete public-safety scheduling and logistics system.
- A complete detail pipeline: public orders, vendor queue, posting, bidding or direct award, signed slips, detail payroll, and billing.
- Overtime that matches your CBA—callback, court, training, and custom types with rules, tiers, lists, and charging.
- Fair and equitable assignment distribution through hours- or rotation-based lists, using tiers and ranks.
- Mutual Aid Hub and Regional Hub calendars for neighboring agencies.
- Supervisor dashboards, rich calendars, OIC Inbox, CommandLink, Batch Bid, and deep reporting—including the Fatigue Report for hours worked in a time frame.
- Attendance through payroll: paycodes, FLSA paths, leave banks, swaps, and a clear audit trail.
- Modern responsive web app with custom roles, Menu Finder, and multi-channel alerts.
The DTS team
Former civil service
Every DTS employee including its Founder Glenn Kuczer has served as a civil service professional or in law enforcement. We do not just talk the talk—we have walked the walk, literally.
The people who build and support Duty Tracking System have sat in the same chairs as the officers, firefighters, and municipal staff who use it.
DTS Support (800) 801-8651
For security purposes, DTS Support provides assistance only through each agency’s authorized DTS contact. DTS does not manage individual user access, including the creation or reset of usernames and passwords. User account administration is handled at the department level. Please follow your agency’s chain of command and contact your supervisor or designated DTS administrator for assistance.
Talk with SYSTEMWORKS
Request a demonstration
Tell us about your agency. A representative will follow up to schedule a walkthrough of Police DTS, Fire DTS, or Workforce DTS.